Shipping policy

Shipping Policy

Thank you for choosing Glam by Akila LLC for your lash extension supply needs. This Shipping Policy outlines the terms and conditions regarding the shipment of products purchased through our website www.glambyakila.com.

1. Order Processing Time

Orders are typically processed and shipped within 1-3 business days of payment confirmation. Please note that orders are not processed or shipped on weekends or holidays.

2. Shipping Methods and Costs

We offer several shipping options to accommodate your needs:

  • Standard Shipping: Delivery within 5-7 business days.
  • Expedited Shipping: Delivery within 1-2 business days.
  • International Shipping: Not available at the moment. Will be available soon.

Shipping costs are calculated based on the weight of the package and the selected shipping method. You will be able to view the shipping costs during the checkout process before completing your purchase.

3. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier's website.

4. Shipping Restrictions

Please note that we currently only ship to addresses within the U.S. We do not ship to P.O. boxes or APO/FPO addresses.

6. Shipping Delays

While we strive to ensure timely delivery of all orders, please be aware that shipping delays may occur due to factors beyond our control, such as weather conditions, customs processing, or carrier issues. We appreciate your patience and understanding in such situations.

7. Shipping Address Accuracy

Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

8. Lost or Stole Packages

Glam by Akila LLC is not responsible for lost or stolen packages confirmed to be delivered to the address provided for an order. Upon inquiry, we will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate further. We recommend selecting a secure shipping address and ensuring someone is available to receive the package upon delivery to minimize the risk of loss or theft.

9. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at support@glambyakila.com .

Thank you for shopping with Glam by Akila!

Last Updated: [4/22/24]